[zenith]

I'm not quite sure what the issue can be, but after checking the server logs it doesn't seem to be the actual game server. I think it is an ISP issue.



That is when the Cox Communications technician came to my house (sever is not at my house, but uses the same provider). Even he had no answer.

Anyone think this has to do with the electricity outage due to poor weather in the middle of the US? How many days have they been out of electricity?

[Guest]

Ive got it now.

[Punisher]

all i know is my office and home are totally different, yet they are only 2 miles apart....one isp is even all fiber and they are slower than my cable home based one....at my office i pay for 8meg down and 600 up.......and we are getting 1.5 down and 200 up....here at home not affected at all

[Weathers]

My connection (not just here, in general) has been FUBAR since all the snow came down.

My archaic building can't handle new fangled things like weather.

[Moriarty]

zenith Wrote:cox

huhuh huhuh huhuh huh

she said cox

[zenith]

Weathers Wrote:My connection (not just here, in general) has been FUBAR since all the snow came down.

My archaic building can't handle new fangled things like weather.

I just got in contact with our datacenter and our contact said he had the exact same issues from home, but the datacenter isn't seeing those issues. Our server is on a backbone and the graphs show it is still chugging along as normal.

He said to do a traceroute to our server. The hops should show some of the issues. If that's too technical for some, I could attempt to walk you through it but I haven't used Windows in ages...

Windows Key + R
A window will pop up. Type the following and hit enter...
cmd
A dos box should pop up. Type the following...
tracert http://www.awakenedlands.com

Check the hops. If you want to cut and paste the results here we can nitpick at the hop lag. Just try to edit out your first hop IP since it's normally your public IP address (unless it starts with 192.168) For example, mine looks like...

Code:

1  masked ip (masked ip)  0.598 ms  0.243 ms  0.203 ms
2  * * *
3  ip68-4-13-217.oc.oc.cox.net (68.4.13.217)  6.059 ms  5.759 ms  6.474 ms
4  ip68-4-13-9.oc.oc.cox.net (68.4.13.9)  7.985 ms  8.746 ms  7.942 ms
5  ip68-4-13-50.oc.oc.cox.net (68.4.13.50)  7.995 ms  8.707 ms  7.400 ms
6  wsip-64-58-133-86.oc.oc.cox.net (64.58.133.86)  7.236 ms  8.334 ms  7.959 ms
7  wsip-24-249-247-70.oc.oc.cox.net (24.249.247.70)  7.916 ms  6.810 ms  7.934 ms
8  awakenedlands.com (70.182.140.221)  7.956 ms  6.786 ms  7.948 ms

Look for lines that have asterisks. Mine is showing the second hop as a potential issue. Err, who's on the same provider doesn't have this issue, and uses almost a completely different route than me even though we live a few minutes from each other.

I've checked the dslreports forums for my provider and it looks like they are suggesting it's not really Cox Communications, but a greater problem caused by some bad weather.

[Weathers]

My computer has a button with a picture of the moon on it.

[zenith]

Weathers Wrote:My computer has a button with a picture of the moon on it.

Then I think you are screwed.

[Weathers]

Tracing route to http://www.awakenedlands.com [70.182.140.221]
over a maximum of 30 hops:

1 45 ms 99 ms 99 ms [Shh secret IP]
2 * * * Request timed out.
3 * * 20 ms 10.1.2.165
4 * 21 ms 22 ms 10.1.2.158
5 111 ms 111 ms 111 ms 83.245.126.121
6 183 ms 186 ms 194 ms rsmtdsrj02-ge710.0.rd.oc.cox.net [68.1.0.189]
7 183 ms 183 ms 184 ms ip68-4-13-46.oc.oc.cox.net [68.4.13.46]
8 2127 ms 186 ms 185 ms ip68-4-13-50.oc.oc.cox.net [68.4.13.50]
9 188 ms 187 ms 187 ms wsip-64-58-133-86.oc.oc.cox.net [64.58.133.86]
10 186 ms 187 ms 185 ms wsip-24-249-247-70.oc.oc.cox.net [24.249.247.70]

11 184 ms 185 ms 186 ms awakenedlands.com [70.182.140.221]

Trace complete.




I see lots of stars. Sadly I'm not a computer minded person.

[zenith]

Weathers Wrote:Tracing route to http://www.awakenedlands.com [70.182.140.221]
over a maximum of 30 hops:

1 45 ms 99 ms 99 ms [Shh secret IP]
2 * * * Request timed out.
3 * * 20 ms 10.1.2.165
4 * 21 ms 22 ms 10.1.2.158
5 111 ms 111 ms 111 ms 83.245.126.121
6 183 ms 186 ms 194 ms rsmtdsrj02-ge710.0.rd.oc.cox.net [68.1.0.189]
7 183 ms 183 ms 184 ms ip68-4-13-46.oc.oc.cox.net [68.4.13.46]
8 2127 ms 186 ms 185 ms ip68-4-13-50.oc.oc.cox.net [68.4.13.50]
9 188 ms 187 ms 187 ms wsip-64-58-133-86.oc.oc.cox.net [64.58.133.86]
10 186 ms 187 ms 185 ms wsip-24-249-247-70.oc.oc.cox.net [24.249.247.70]

11 184 ms 185 ms 186 ms awakenedlands.com [70.182.140.221]

Trace complete.




I see lots of stars. Sadly I'm not a computer minded person.

That first triple * line seems like your modem to your gateway with your ISP. Same issue I have. That's where I am seeing lag, and it's equal for any site I go to. Have you tried a speed test at speedtest.net?

I think it's a general internet routing issue rather than the actual server. Those first three hops for you have asterisks, and they have no relation to the server at all. They are merely go-betweens. You aren't even on the server's ISP until you see the oc.cox.net lines.