People complain, but look who's still playing.
I wouldn't want to give incentives to people who don't put up an effort to vote for themselves, either, nor would I want to do any major updating for a community who's majority goal is to be a majority BITCH and complain every step of the way, good or bad, right or wrong, smart or stupid.
The game won't go down for a while. Most of the sheep who complain and bash the game and mail Zen with their shitty little 'This game sucks and you're a fuckhead admin' will still be here playing, sucking on Zen's tit until they're good and ready to cut their own lips from the nipple.
You guys want some updates? Want some Zen face time? Maybe stop being assholes and say hello once in a while. Ask how she's doing. SAY SOMETHING NICE. It's kind of odd that the asshole of the game can go to someone and say a simple hello and be nice while people who consider me the asshole of the game and do nothing but bitch about the game and myself can't be assed to type anything more than some hate speech about her and the product they're stuck on like crack babies.