[Dingus]

(2010.Mar.18 11:53 PM)zenith Wrote:  There are things that no in-game staff member will have access to Cheetah, because it's just not needed and/or would violate player privacy. It doesn't matter if they end up being players or non-players.

Needless to say, no in-game staff member would have the ability to alter stats, read emails of other players, or see personal information like email addresses, passwords (heck I can't see those, they are encrypted), or even full IP addresses. These are things that just can never be given out.

However, having the ability to revert a tragic mistake (like someone accidentally clicking a 60-day donator option twice instead of once) could be corrected. Or someone accidentally sending an item to an inactive instead of the player they intended. Pretty much anything that is in our log system would have the option to be "undone" with merely a click. Of course all events by an in-game staff member would likewise be logged for review.

I don't plan on handing out the keys without forethought. I'll probably slowly add specific tasks to the list with some form of checks and balances to ensure things are done appropriately. For example, first task would be to create an in-game support ticket system for mistakes and/or player reports.

Think Dingus Zen